suka86 Privacy Policy

When you register an account on suka86 and deposit via DANA, e-wallet, mobile banking, or local payment, we collect and hold certain information—your email, phone number, identity documents, and transaction history. This page describes what we collect, how we keep that data protected, and what rights you retain.

Our privacy practices align with the operating rules of supported jurisdictions across Indonesia. We treat your data as a core part of account security. Every clause here reflects what we actually do, not what a template might suggest.

What We Collect

We collect your email address, phone number, and full legal name when you register. We also collect identity documents—a national ID card (KTP) and proof of address—as part of Know Your Customer (KYC) verification. These documents are required by law in supported jurisdictions and by our payment partners (BCA, e-wallet, mobile banking, local payment, and digital wallets such as online payment and e-wallet).

We log your betting and casino activity: match selections, stake amounts, game sessions, and results. We record deposits and withdrawals, including the method you used (bank transfer, e-wallet, mobile banking) and timestamps. We also collect your IP address, browser type, and device information to detect unusual access patterns and protect your account.

How We Use Your Data

We use your identity documents to verify your eligibility under local law and to comply with anti-money laundering (AML) rules in your jurisdiction. Your email and phone are used to send account alerts, withdrawal confirmations, and password-reset links. We do not sell or lease your data to third parties for marketing.

Your betting and transaction history allows us to process bets, settle wins, calculate bonuses, and generate statements for your records. Your device and IP information helps us flag unauthorized access attempts and enforce account security rules—such as preventing duplicate accounts or detecting compromised credentials. If you request a withdrawal, we review your transaction history to detect unusual patterns before releasing funds.

Data Security and Protection

We store your identity documents on encrypted servers. We do not hold your payment card details; deposit and withdrawal requests are processed through secure third-party gateways (Stripe, Adyen, or equivalent) operated by your bank or e-wallet provider. Our servers may sit in data centres outside your home jurisdiction, but we comply with data-protection laws applicable to Indonesian operators.

We require two-factor authentication (2FA) on withdrawal requests. If you forget your password, we send a reset link to your registered email; you must confirm the link within two hours. We log all login attempts and failed authentication events. Account holders can review their login history and revoke active sessions at any time via the account dashboard.

Your Rights

You can request a copy of all data we hold about you, including your identity documents and transaction records. You can ask us to correct inaccurate information (such as a misspelled address). You can request that we delete data after your account is closed, subject to legal retention obligations (we keep financial records for seven years under Indonesian tax law). You can also download a machine-readable export of your betting history and personal details.

You can disable two-factor authentication if you choose, though we recommend keeping it active. You can set a session timeout (automatic logout after 15, 30, or subject to verification of inactivity). You can request account closure at any time; we will freeze your account and return any remaining balance to your registered payment method within five business days.

Cookies and Contact

We use session cookies to keep you logged in and to remember your preferred language and betting slip settings. We do not use tracking cookies or third-party analytics on the sportsbook-facing portions of the site. Our payment processors (DANA, e-wallet, mobile banking) may set their own cookies during deposit and withdrawal flows; their privacy practices are governed by their own policies.

If you have questions about this policy or wish to exercise your data rights, contact our support team at [email protected] or via live chat. Requests to access or delete your data are processed within fourteen days. This policy was last updated in February 2025 and applies to all suka86 accounts in supported jurisdictions.